Sales Policy

1. GENERAL

The placing of an order to www.quesosguijarro.com implies the acceptance by the customer of these conditions of purchase.

See Legal Notice.

2. RESTRICTIONS FOR SALE

The dealer agrees not to allow any transaction that is illegal, or it is deemed by the credit card marks or acquiring bank that can or has the potential to damage the goodwill of the same or reflect negatively on them. The following activities are prohibited under programs card brands: the sale or supply of a product or service that is not in full compliance with all applicable Buyer laws, Issuing Bank, Merchant, Cardholder, or cards.

In addition, the following activities are explicitly prohibited also:

Sale of alcoholic beverages to persons under 18 years.

3. PRICES

All prices shown on www.quesosguijarro.com are expressed in Euros (€) and include the VAT.

Promotional codes will be applied only to those customers who do not have special discounts and other products that are not on offer.

Shipping costs are not included in that price since they are calculated depending on destination and total weight of the order according to the above rates.

4. SCOPE OF SUPPLY

The products offered through www.quesosguijarro.com are distributed in Peninsula and the Balearic islands and Portugal.

5. PAYMENT

Wire transfer or deposit account in the ES02 0182 4477 34 0000010535 of BBVA account.

or Credit / debit card through secure bank BBVA gateway.

6. RATES AND CONDITIONS SHIPPING

•  All orders placed on the web www.quesosguijarro.com be understood as firm purchase request by the customer.

• All orders placed through this website are processed and shipped the next day of receipt, except holidays and weekends (including Fridays). In case of payments by bank transfer the order will not be confirmed until the income amount is not check the indicated bank account.

• Quesos Guijarro dispatches to Peninsula and Balearic directly from the source.

• The delivery time of 48/72 hours from the order confirmation; However the delay does not imply or cancel the order or any compensation. Breakage stock (will change the delivery). Delivery is considered made at the time in which the carrier has placed the products available to the customer signs the document delivery receipt. The client must check the condition of the goods upon receipt and indicate any anomalies on the delivery receipt at the time of delivery. Delivery times may be delayed due to external transport service conditions Quesos Guijarro.

• It  is your responsibility to check the products upon receipt and expose all the qualifications and complaints that may be justified in the document delivery receipt. Quesos Guijarro can send orders by own means or transport nationwide. However, it reserves the right to send by the means it deems fit if it was necessary to meet their commitments.

• Some more sensitive products to change in temperature and packaging will be marked in the online shop and excluded for areas of Portugal and the Balearic Islands; This does not affect our specialties (our cheeses, preserves, etc ...) only in some more perishable products, only available on our store or Peninsula.
• We are not responsible, nor the transport agency, for the shipment when the client is not available, or there is an address error on the part of the client (since all this entails returns and additional costs).

Shipping fees:

The following shipping rates are set by destination:

Shipping to Spain Peninsula: 6,00 €, No postage to apply to orders over 99,00 €

Shipments to the Balearic Islands and Portugal: 7,00 €, No postage to apply to orders over 150,00 €

Prices include VAT force

7. WARRANTY AND RETURNS

Quesos Guijarro will make changes or refunds provided that the following circumstances:

 handling or mishaps from transport and must be properly indicated at the time of receipt, the delivery note of the carrier.

default of any of the products, since it is perishable products (in some cases) must be indicated within 24 hours after receipt of the package, in our mail info@quesosguijarro.com, this step is required to be satisfied before the checks . And it is analyzed and justified before our technicians (which must accept or reject such return).

The weights are approximate in cases of heavy products, no claim is accepted for this reason, since the product received meets the correct weight/cost ratio both at the time it is purchased and at the time it leaves its origin.

8. ABOUT THE SHOP ONLINE

Quesos Guijarro reserves the right to modify the commercial offer presented (changes to products, prices, promotions and other commercial and service conditions) at any time.

We make every effort so that the information contained in www.quesosguijarro.com is accurate and without typographical errors.

In the case that at some point an error is made of this kind at all times outside our control , it would be corrected immediately.

If there is a typographical error in one of the displayed prices and a customer had made a purchase decision based on that error, that customer will communicate the mistake and will be entitled to cancel your purchase at no cost on your part.

9. CUSTOMER

If you have any questions regarding the operation of our shopping system, call us at 969 33 19 87, from 10.00 to 14.00 pm, from Monday to Friday, or send an e-mail to info@quesosguijarro.com contact.